Return-Path: Delivered-To: craig@doubleaproperty.com Received: from gator4254.hostgator.com by gator4254.hostgator.com with LMTP id 2FxgJCrFxWM6CQoAcizydQ (envelope-from ) for ; Mon, 16 Jan 2023 15:44:10 -0600 Return-path: Envelope-to: craig@doubleaproperty.com Delivery-date: Mon, 16 Jan 2023 15:44:10 -0600 Received: from mail1.helpscout.net ([34.198.122.65]:52919 helo=mail2.helpscout.net) by gator4254.hostgator.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.95) (envelope-from ) id 1pHXH0-002mdQ-1G for craig@doubleaproperty.com; Mon, 16 Jan 2023 15:44:10 -0600 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=strong1; d=apartments.com; h=From:To:Subject:In-Reply-To:References:Message-Id:Date:Content-Type: MIME-Version:from:to:subject:reply-to:cc; i=rentpayments@apartments.com; bh=DiJbKPMjJSWIbPtkKaYLnhITT14j2Iap7+KQ3T/Xfyc=; b=umCmA4r0MUlCiohrOZAwijs6b53J8b702k3DmU1kQqkxf5Yb1UOAdzkc44tQoOqDK5a7yjxdQTMi I1lpqhTka9vDEI8rG9MBKsFOpc++yVtrqkU4UmPDiW+g65HpH9f64qoRyVq9m813pcyZodsLVsry MkZbilBeNbQEsmcgq/M= Received: by mail2.helpscout.net id hon2ik2s1401 for ; Mon, 16 Jan 2023 21:43:59 +0000 (envelope-from ) From: Rent Payments To: Craig Andrews Subject: Re: Response required to receive your payment X-Hs-Format: 2 X-Msg-Context: HS-1-236322-2123468180-6332561314 X-Hs-Cid: 44477 X-Hs-Uid: EKl0nW8P2Vg7vPdLwMZ7 X-Report-Abuse: Please forward a copy of this message, including all headers, to abuse@helpscout.net In-Reply-To: References: Message-Id: X-Msg-Timestamp: 2023-01-16T21:43:59+00:00 Date: Mon, 16 Jan 2023 21:43:59 +0000 Content-Type: multipart/alternative; boundary="=_c7dbe4a83822eb494a5a3232184c164b" MIME-Version: 1.0 X-Spam-Status: No, score=-1.3 X-Spam-Score: -12 X-Spam-Bar: - X-Spam-Flag: NO --=_c7dbe4a83822eb494a5a3232184c164b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable -- Please reply above this line --=0A=0A=0A Hi Craig,=0A=0ATh= anks for following up!=0A=0AIn order to send the funds to x3551, it must= have the same owner as=0Athe x1705. Right now the owners do not match s= o the account is=0Aineligible.=0A=0AOnce the ownership has been updated,= reply to this message and I'll=0Aget the funds sent!=0A=0ABest,=0AOba= =0A--=0A=0AApartments.com Customer Support=0AHelp Center- https://www.ap= artments.com/about/help [1]=0A=0A=0ALinks:=0A------=0A[1] https://www.ap= artments.com/about/help=0A=0A =0A = =0A =0A > On Sat, Jan 14, 2023 at= 1:51 AM PST, Craig Andrews <craig@doubleaproperty.com> wrote:=0A>= =0A> EXTERNAL EMAIL=0A> =0A> Hello=0A> =0A> We are a business, we have= several different bank accounts. We=0A> receive rent from our other pro= perties in this 3551 account, why can't=0A> this property also be receiv= ed into this account?=0A> =0A> The bank with this x1705 has been purchas= ed by another bank so the=0A> x1705 account has been discontinued. We ha= ve updated the deposit=0A> account on your website for this property, pl= ease deposit to that 3551=0A> account.=0A> =0A> Thank you=0A> Craig=0A>= =0A> =0A>> On Fri, Jan 13, 2023 at 12:00 PM PST, Rent Payments <rent= payments@apartments.com> wrote:=0A>>=0A>> Hi Craig,=0A>>=0A>> Thanks= for writing in.=0A>>=0A>> The only eligible account that the funds can= be sent to is the x1705.=0A>>=0A>> The other bank accounts have another= owner / are linked to a different=0A>> bank account so is not eligible= for the funds to be sent.=0A>>=0A>> Kindly reply to let us know how to= proceed.=0A>>=0A>> Best,=0A>> Oba=0A>> --=0A>>=0A>> Apartments.com Cust= omer Support=0A>> Help Center- https://www.apartments.com/about/help [1]= =0A>>=0A>>=0A>> Links:=0A>> ------=0A>> [1] https://www.apartments.com/a= bout/help=0A>>=0A>>=0A>>=0A>>> On Thu, Jan 12, 2023 at 1:18 PM PST, Crai= g Andrews <craig@doubleaproperty.com> wrote:=0A>>>=0A>>> EXTERNAL= EMAIL New account -3551=0A>>> On Jan 12, 2023, at 7:46 AM, Apartments= .com Rent Payments=0A>>> wrote:= =0A>>>=0A>>> =EF=BB=BF=0A>>>=0A>>> [1]=0A>>>=0A>>> RESPONSE REQUIRED TO= RECEIVE YOUR PAYMENT=0A>>>=0A>>> Hi craig,=0A>>>=0A>>> THE FOLLOWING PA= YMENT FAILED TO DEPOSIT BECAUSE OF A PROBLEM WITH=0A>>> YOUR BANK ACCOUN= T:=0A>>>=0A>>> * $600.00 from Mike Prior, 212 N Wellington=0A>>>=0A>>> T= HE PROBLEM BANK ACCOUNT IS:=0A>>>=0A>>> * $ UMPQUA BANK checking account= xxxxx1705=0A>>>=0A>>> Typically this happens if your bank account infor= mation was entered=0A>>> incorrectly, or if your account was frozen or c= losed outside of=0A>>> Apartments.com.=0A>>>=0A>>> YOU CAN STILL RECEIVE= THIS PAYMENT BY DOING THE FOLLOWING:=0A>>>=0A>>> * Step 1: Choose anoth= er or add a new bank account to send this=0A>>> payment to from your Ban= ks color:#747F7B;font-family:Helvetica, Arial,=0A>>> sans-serif;font-wei= ght:normal;line-height:1.3;margin:0;padding:6px 0;"=0A>>> valign=3D"top"= >=0A>>>=0A>>> This email was sent by Apartments=E2=80=8C.=E2=80=8Ccom to= =0A>>> craig@doubleAproperty.com [2]=0A>>>=0A>>> Questions? Visit Our He= lp Center [3] | Privacy Policy [4]=0A>>>=0A>>> =C2=A9 2023 Apartments=E2= =80=8C.=E2=80=8Ccom, LLC | 3438 Peachtree Road, NE | Suite=0A>>> 1500 |= Atlanta, GA 30326=0A>>>=0A>>>=0A>>>=0A>>> Links:=0A>>> ------=0A>>> [1]= =0A>>> http://email.payments-email.apartments.com/c/eJxdkEtqxDAMhk_j7DrE= j9jOwou2w1zDKLYyE0jGxnEa0tNXDS2UghDo0-J_oOPayE5aqXUT3ag6ZXUzOdEK2XIueKd0= qy9aYdfLILUao-F6YKrNcCz4rOsLLjDNF8hQ6gkuIS3Nw8nAB91aEyGGOIxiiGiE7G2PQ4Ag= oAlprVD8gusKd_QRKjhm3pgQU6TF5Kuw3CjbS8nEO5GI8_SB5fB__rqX1lpmrs3sHrXmlTAT= N5p93_-ZYvK21YUE47TRcT2NM6G_4Zq2EpBg-PT5-IEBlgzT_UmYYowBQTTFhUKMCohpG2aE= XFLGUo8zdnW_tZCDUEip-pFUtoK-Jj_DM86pxC-NyHjM=0A>>> [2] mailto:%20craig@d= oubleAproperty.com=0A>>> [3]=0A>>> http://email.payments-email.apartment= s.com/c/eJxd0N1qxCAQBeCnMXddouNfLrxou-xrhIlOdgNxFWO6pE9fu7RQCjLC58UZDzmu= DSiwoHUX3CyVtLpbnOgF9JwLrqTu9UlLUgN40HIOhuuJyT7jEeletxeKuKwnzFjqE04-xe7m= rBIDSCAxW0VGoEYEQq6sGdREou982iqWMdK24ZXGgBUdM29MiCW0weBVWG6kHQCYeG8SaF0-= qBzjn3c9gLWWmXO3uluteWvMxKWdx-Pxb6mGOKW9tvtGa2Zw2Wts-WHZI4Pz8x9M6G_c0l48= NfSfYz5-0GPMuFzvjU3A2ROKrjhfmrU-QtqnlTCXlKnU49lCdb8ttUxfWlId55ayFxprGle8= hzWV8AXmE3xY=0A>>> [4]=0A>>> http://email.payments-email.apartments.com/= c/eJxdkN1qxCAQRp_G3O1i1Ki58KI_7GuEiU62QtyImi7p03d2aaEUZNAjOmc-dL02cpBWat= 0Ft6hBWd1FJ7iQvO9FPyjN9VkrHEbppVZLML2emeIZjoS3Vk-YIK5nyFDaE5z9lroPNwSu0f= vZjguf5RICzL3RSiyDMpybsfNbbVCmhLXCFacADRwzr0yIGKgw-SJsb5QdpWTijUjANX5iOa= Y_93qU1lpm3rvVfbSWK2EmLrTu9_s_KYIQ6IMWK9I-xOpXiAlLpVMu8RP8cSKnho8nTF72lk= gvxD0x-f4ckwn9gHXbi0eC_mvKxw_0kDLE642wCbB4BNEV5wsxiits-7wi5LJlMjieITX3Gy= IJ-EKd2rRQl73g1LZphVtYtxK-Ad-miRM=0A>>>=0A>>>=0A>>>=0A>>>=0A>>=0A> =0A --=_c7dbe4a83822eb494a5a3232184c164b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0A=0A =0A=0A=0A
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=0A = =0A
Hi Craig,

Thanks for follow= ing up!

In order to send the funds to x3551, it must have the= same owner as the x1705. Right now the owners do not match so the accou= nt is ineligible.

Once the ownership has been updated, reply= to this message and I'll get the funds sent!

Best,

= =0A
Oba
--

Apartments.com Customer Support
Help= Center- https://www.a= partments.com/about/help
=0A
=0A= {#HS:2123468180-553148#}=0A 3D""/
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=0A=09On Sat, Jan 14, 20= 23 at 1:51 AM PST, Craig Andrews <craig@doubleaproperty.com> wrote= :=0A
=0A =0A
EXTERNAL EMAI= L
=0A
=0AHello
=0A
=0AWe are a business, we have several dif= ferent bank accounts. We receive rent from our other properties in this= 3551 account, why can't this property also be received into this accoun= t?
=0A
=0AThe bank with this x1705 has been purchased by another b= ank so the x1705 account has been discontinued. We have updated the depo= sit account on your website for this property, please deposit to that 35= 51 account.
=0A
=0AThank you
=0ACraig
=0A
=0A =
=0A=09On Fri, Jan 13, 2023 at 12:00 PM PST, Rent Pay= ments <rentpayments@apartments.com> wrote:=0A
=0A
=0A
Hi Craig,

Thanks for writin= g in.

The only eligible account that the funds can be sent to= is the x1705.

The other bank accounts have another owner / a= re linked to a different bank account so is not eligible for the funds t= o be sent.

Kindly reply to let us know how to proceed.
<= br />Best,

=0A
Oba
--

Apartments.com Custo= mer Support
Help Center- https://www.apartments.com/about/help=0A =
= =0A=09On Thu, Jan 12, 2023 at 1:18 PM PST, Craig Andrews <craig@doubl= eaproperty.com> wrote:=0A
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EXTERNAL EMAIL=0A
=0A
=0A
New account -3551
=0A

=0A
O= n Jan 12, 2023, at 7:46 AM, Apartments.com Rent Payments <noreply@pay= ments-email.apartments.com> wrote:
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3D"Apartments.com
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Response required to receive your payment=

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Hi craig,

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The fo= llowing payment failed to deposit because of a problem with your bank ac= count:

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    =0A
  • $600.00 from Mike Prior, 212 N Wellington
    • =0A
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The problem bank account is:

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  • $ UMPQUA BANK checking= account xxxxx1705
    • =0A
=0A

Typically this happen= s if your bank account information was entered incorrectly, or if your a= ccount was frozen or closed outside of Apartments.com.

=0A

You can still receive this payment by doing the following:=

=0A
    =0A
  1. Step 1: Choose another= or add a new bank account to send this payment to from your Banks & Cards page.=0A
  2. = Step 2: Reply to this email with the last 4 digits of your updat= ed bank account.
    3. =0A
=0A

Thanks,
=0A= The Apartments.com Team

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=0AThis email was sen= t by Apartments=E2=80=8C.=E2=80=8Ccom to craig@doubleAproperty.com

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Questions? Visit Our Help Center | Privacy Policy

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=C2=A9 2023 Apartments=E2=80=8C.=E2=80=8Ccom= , LLC | 3438 Peachtree Road, NE | Suite 1500 | Atlanta, GA 30326=0A

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